Products manufactured by Ricmotech under the Ricmotech brand are warranted against manufacturing defects for a period of one year to the original purchaser. Products under the AP-Xtreme, RealGear and GTpro brands have a 1-year warranty on mechanical components and 2-year warranty on electronic components to the original purchaser. The warranty period begins on the day of delivery. For warranty claims, the product must be shipped to Ricmotech at customer's expense. Any items found to be faulty due to manufacturing defects will be repaired or replaced at our option and return the item to the customer at no charge. In some cases, a product may not need to be returned for repair and Ricmotech may choose to send replacement parts at no charge. Please contact us immediately if you believe there is a fault due to a manufacturing defect.
Other Manufacturers Products
All products except those sold under the Ricmotech and RealGear brands are warranted by their respective manufacturers.
Products Modified by Ricmotech
In cases of products which are sold combined, such as Thrustmaster T3PA-PRO pedals with our load cell kit pre-installed, The products are warranted separately. The customer is responsible for removing the pre-installed parts when returning an item for warranty service to the respective manufacturer.
The Ricmotech Difference
If you have a problem with a product you purchased from us, just give us a call. We will make a reasonable attempt at getting your problem resolved even if it is outside the the terms specified above. We call it the "Good Guys Warranty."