Products manufactured by Ricmotech under the Ricmotech, AP-Xtreme and RealGear brands are warranted against manufacturing defects for a period of 90 days from the date of product delivery. For warranty claims, the product must be shipped to Ricmotech at customer's expense. Any items found to be faulty due to manufacturing defects will be repaired or replaced at our option and return the item to the customer at no charge. In some cases, a product may not need to be returned and Ricmotech may choose to send replacement parts at no charge. Please contact us immediately if you believe there is a fault due to a manufacturing defect.
Other Manufacturers Products
All products except those sold under the Ricmotech and RealGear brands are warranted by their respective manufacturers.
Products Modified by Ricmotech
In cases of products which are sold combined, such as Thrustmaster T3PA-PRO pedals with our load cell kit pre-installed, The products are warranted separately. The customer is responsible for removing the pre-installed parts when returning an item for warranty service to the respective manufacturer.
The Ricmotech Difference
If you have a problem with a product you purchased from us, just give us a call. We will make a reasonable attempt at getting your problem resolved even if it is outside the the terms specified above. We call it the "Good Guys Warranty."