Ricmotech is proud to offer free open technical support to the sim-racing community. Open technical support is for anyone that has general questions, technical issues with products not purchased from Ricmotech, software questions, setup questions, and any other sim-racing related assistance needed. Simply fill out the information below and a dedicated open-support tech will respond within one to two business days, often sooner.

Our free open support is limited to email based responses. Assistance via telephone or remote connection to your PC is available and our tech will determine if that is needed and how much time that may take. Paid telephone and remote support is available for technical issues that may require it. In those cases, the tech agent will schedule a time and provide other details.