• Product Manuals
    • Product manuals have been moved and can now be accessed on the product page of the respective products under the Support tab. Please search for your product then lick on the Support tab just above the item description.
  • Premium Support
    • Premium support to available to all customers for the first 45 day after a purchase. Premium support includes email, chat, and voice support over telephone or WhatsApp. In some cases, a remote connection to your PC may be required to fully assist you and our tech support agent will facilitate that when it is appropriate. All contact methods are available on our Contact Us page.
  • Standard Support
    • After the first 45 days after a purchase tech support is available by email on our Contact Us page.
  • Remote Support
    • Remote support is offered by our staff as needed to assist with setup and troubleshooting. Click the link below when instructed by one of our tech support agents to establish a remote connection.
    • Click here to start remote connection: Remote QuickSupport
  • Free Open Support
    • Open support is available to everyone in the sim racing community. Open technical support is for anyone that has general questions, technical issues with products not purchased from Ricmotech, software questions, setup questions, and any other sim-racing related assistance needed. Simply fill out the information below and a dedicated open-support tech will respond within one to two business days, often sooner. Click here for Open Support.
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